Luma

AI concierge digital signage · Powered by Luma + Voryce

Your AI concierge. In person.

Luma is a lifelike AI host on a branded touchscreen kiosk. Visitors walk up, ask a question out loud or by touch, and get a clear answer, directions or the right next step, in their own language. Your front desk stops repeating itself.

How it works

One assistant. A face and a voice.

Luma gives your AI a presence in the room. Voryce gives it a voice that understands people and acts on what they need. The same assistant can greet visitors in your lobby and answer your phone line.

The face

Luma.

An animated concierge on a commercial touchscreen, dressed in your brand and standing where your visitors need help.

  • Talk or tap, whichever the visitor prefers
  • Suggested questions on screen to get people started
  • Your logo, colors and content around the avatar
The voice

Voryce.

The conversational AI behind Luma. It knows your services, policies and floor plan, and it hands off to your staff when a person is needed.

  • Natural back-and-forth conversation
  • Answers built from your approved information
  • The same assistant on your phone line, 24/7

Answers common questions

Hours, fees, required documents, services and policies, answered the same way every time.

Guides visitors

Turn-by-turn directions to the right desk, room or department.

Speaks their language

Multilingual conversations, including Spanish, French and Amharic.

Prepares people

Checklists and QR codes so visitors arrive at the counter with the right paperwork.

Showcases your brand

Promotions, services and announcements play between conversations.

Hands off to staff

Anything sensitive or unusual goes to a person, with the context attached.

Guest talking with a Luma AI concierge kiosk in a hotel lobby

Where Luma works

Anywhere people walk in with questions

Car dealershipsGreet walk-ins, answer model and financing questions, and alert a salesperson.
Government service centersDMV, permitting and licensing counters, city halls and municipal buildings.
Hotels & hospitalityCheck-in help, amenities, local recommendations and event directions.
Corporate lobbiesVisitor greeting, wayfinding and meeting check-in.
Retail & showroomsProduct questions, promotions and staff call-outs on the sales floor.
Healthcare & campusesDirections across large buildings and answers to routine questions.

Built for the public sector

Responsible AI by design

Luma is designed for agencies and enterprises that answer to residents, auditors and compliance teams.

NIST AI RMF aligned

Risk governance across all four core functions of the NIST AI Risk Management Framework.

Section 508 & ADA

Voice-driven, high-contrast and reachable from a wheelchair. Built toward WCAG 2.1 AA.

No biometric storage

No facial recognition and no voiceprints saved. Session audio is discarded when the conversation ends.

Human oversight

Luma never makes decisions on its own. Your staff keep full control and step in at any point.

Fully auditable

Time-stamped interaction logs and query histories for compliance review.

Locked-down kiosk

Runs as a hardened, unbranded Android app with no open browser on the device.

Luma AI concierge kiosk on a car dealership showroom floor with customers nearby

The hardware

Your brand, top to bottom

Luma runs on a commercial-grade touchscreen kiosk with a branded pedestal. We wrap the stand and the screen in your identity, so visitors remember you, not the hardware maker. Pair it with i-Frame digital posters for a complete lobby experience.

Touch + voiceTwo ways to ask
Custom wrapYour logo on the stand
AndroidHardened kiosk app
API-readyConnects to your systems

Turnkey 90-day pilot

Put Luma in your lobby

Start with one to five units. We handle setup, content and training, then review the results with you at 90 days before you commit to a wider rollout.

202-804-8441
What the pilot includes
  • Branded kiosk hardware, delivered and installed
  • Luma trained on your services, policies and floor plan
  • Staff handoff and oversight set up from day one
  • Usage reporting and a 90-day results review
Request a pilot proposal →
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